PLEASE MAKE SURE YOU GIVE AT LEAST 24-HOURS NOTICE BY PHONE IF YOU NEED TO EITHER CANCEL OR RESCHEDULE YOUR APPOINTMENT. (PLEASE LEAVE A MESSAGE AND WE WILL RETURN YOUR CALL)

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UNFORTUNATELY FAILURE TO DO SO MAY RESULT IN FORFEIT OF SERVICE AND/OR PREPAY OF SERVICE BEFORE REBOOKING. TWO NO-SHOWS (IE: LESS THAN 24-HOURS NOTICE FOR CANCELLATIONS/RESCHEDULES) COULD RESULT IN LOSS OF PRIVILEGE TO REBOOK AT ROOTS SALON.

FOR LATE APPOINTMENTS, YOU MAY ONLY RECEIVE SERVICE FOR THE SCHEDULED ALLOTTED TIME - WHICH MAY NOT BE ENOUGH TIME FOR SCHEDULED SERVICE.

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THANK YOU FOR UNDERSTANDING OUR TIME IS VALUABLE.